Digitech Scouts
Privacy Policy.
How Digitech Scouts collects, protects, and handles your data. Built on transparency, data minimisation, and 100% unrestricted client asset ownership.
We never sell, rent, or trade your personal or business data to third-party data brokers.
We only gather information essential to design your website, execute ads, or grow your socials.
You retain full legal ownership of your website code, ad managers, content, and analytics assets.
Instant 1-click unsubscribe and we aim to respond to data deletion/export requests within the applicable timeframe.
Company Information & Legal Entity
This Master Privacy Policy applies to Digitech Scouts (also operating commercially as Digitechno), a registered digital marketing and web design agency operating in India.
- Independent Data Controller for all web interactions & enquiries
- Data Processor for client ad accounts & analytics workflows
- Headquartered in Punjab, India with global client service coverage
Scope & Applicable Services
This policy governs all personal and business data processed across Digitech Scouts' service delivery pipelines:
Website Design & Development
Custom responsive website architecture, landing pages, e-commerce storefronts (Shopify/WooCommerce), and frontend code assets.
Digital Marketing & Paid Media
Google Ads (Search, Shopping, PMax), Meta Ads (Facebook & Instagram), campaign telemetry, and conversion rate optimisation (CRO).
Search Engine Optimization (SEO & GEO)
Keyword ranking data, technical on-page audits, and Generative Engine Optimization entity knowledge schemas.
Social Media Management & Automation
Content calendars, community engagement management, WhatsApp Business Cloud messaging, and lead routing workflows.
Information We Collect
We strictly collect only the information required to deliver services, respond to project briefs, and optimise site performance:
| Data Category | Specific Data Elements | Legal Basis |
|---|---|---|
| Identity & Contact | Full Name, Corporate Email Address, Phone / WhatsApp Number, Company Name, Job Title | Contractual Necessity & Legitimate Interest |
| Commercial Project Scope | Target growth tier, website specifications, ad spend allocations, target timeline & goals | Contractual Scoping |
| Technical & Telemetry | Anonymised IP address, browser type, operating system, edge latency benchmarks (TTFB) | Legitimate Interest (Security & Uptime) |
| Platform Credentials | OAuth tokens, ad manager IDs, Google Search Console & Analytics permissions (NDA protected) | Direct Client Authorisation |
Methods of Data Collection
Data is collected through four transparent, user-consented channels:
Direct Form Submissions
When you complete our project discovery brief, contact desk form, or schedule a strategic call.
Newsletter Subscriptions
When you opt in to receive our digital marketing and web design growth briefings (with instant 1-click unsubscribe).
Server Logs
Standard server logs kept by our hosting provider, such as IP address and pages requested, used to keep the website running.
Client Onboarding APIs
When you invite our agency to your Google Ads, Meta Business Suite, or Shopify store under agreement.
Purpose of Data Processing
Your data is utilised exclusively for authorised business purposes:
Delivering Web & Marketing Deliverables
Engineering custom websites, managing PPC ad auctions, building social media calendars, and optimising SEO ranking.
Prompt Client Communication
Reviewing project scopes within 2 hours, delivering monthly performance reports, and conducting discovery meetings.
Security & Infrastructure Reliability
Protecting our platforms against automated spam, bot attacks, and maintaining high availability.
Statutory & Accounting Compliance
Maintaining lawful invoicing records, tax compliance, and commercial contract governance.
Cookies & Tracking Technologies
Our website sets no cookies and runs no analytics or advertising trackers. We do not sell or share browsing data with anyone.
- Cookies: none
- Analytics / ad pixels: none
- Tab storage: one temporary page-transition flag, deleted automatically
Google Fonts and the Google Map on our contact page are served by Google under its own policies. Full details, and a one-click control, are in our Cookie Policy.
Third-Party Sharing & Sub-Processors
We never sell, rent, or trade your personal data. It is shared only with the service providers we need in order to work with you:
Website Hosting
Our hosting provider serves this website over HTTPS and processes standard server logs (such as IP address) to deliver it.
Email, Fonts & Maps
Google LLC — email communication, website fonts, and the map on our contact page.
Messaging Cloud API
Meta Platforms Inc. — WhatsApp, when you choose to message us there.
Payment Gateways
Bank-grade payment processors for invoice billing. We never store credit/debit card numbers directly.
Data Retention & Deletion Timelines
Personal data is retained only for as long as necessary for the operational purpose it was gathered:
General Enquiries & Quotes
Discovery forms and project scoping enquiries that do not result in an active contract are automatically purged after 180 days.
Active Client Records
Retained for the duration of the engagement plus 2 years for statutory accounting, tax, and legal warranty compliance.
Newsletter Subscribers
Retained until you click "Unsubscribe" in any email dispatch. Upon unsubscribing, email data is instantly suppressed.
International Privacy Rights
Regardless of your country or state of residence, Digitech Scouts extends full privacy rights to all users:
Right to Access
Request a complete copy of all personal and project data we hold regarding you.
Right to Rectification
Request immediate correction of any inaccurate, outdated, or incomplete records.
Right to Erasure
Request complete deletion ("Right to be Forgotten") of your personal data from our servers.
Right to Portability
Receive your data in a structured, machine-readable format (JSON/CSV) at no cost.
Email our compliance team at info@digitechscouts.com. We verify and respond to all requests within 30 calendar days with zero handling fees.
Security & Encryption Standards
We apply practical safeguards to our website and to the client access we are given:
HTTPS Encryption
Our website and the sites we launch are served over HTTPS, so data in transit is encrypted.
Two-Factor Authentication
Our own accounts used to access client ad managers and CMS platforms are protected with two-factor authentication.
Least-Privilege Access
We request only the access a task needs and remove it when the engagement ends. See our Security & SLA page.
Generative AI Data Governance
For clients utilising our Scout 360 AI retainer, generative content workflows, or WhatsApp automation systems:
No Model Training on Client IP
Your proprietary brand data, client lists, and strategy files are never used to train public Large Language Models (LLMs).
Enterprise Zero-Data-Retention Endpoints
AI automation workflows connect strictly via dedicated enterprise API tiers operating under zero-retention agreements.
Human-in-the-Loop Review
All customer-facing AI messaging and automated marketing funnels are monitored with senior strategist oversight.
Compliance & DPO Contact
For questions, clarifications, or to exercise your statutory privacy rights, reach out directly to our Data Protection Officer: