Digitech Scouts
Terms & Conditions.
The rules of every engagement, written plainly. What we deliver, what we need from you, who owns the work, and how billing and cancellation work.
On full settlement, you own all custom code, designs and assets built for your domains.
Every engagement starts from an agreed proposal, so deliverables are never ambiguous.
Monthly retainers can be scaled, paused or cancelled with 15 days' written notice.
We never use spam, fake reviews, misleading ads or manipulative SEO tactics.
Overview
Agreement to Terms
By engaging Digitech Scouts for digital engineering, website development, SEO, digital advertising, or marketing automation, you agree to be bound by these Terms & Conditions. All engineering sprints and growth retainers operate under strict confidentiality and defined deliverables.
Intellectual Property & Code Ownership
Upon final settlement of invoices for custom code and web builds, Digitech Scouts grants the client 100% unrestricted intellectual property ownership of all custom source code, shaders, configurations, and visual assets built for the client's proprietary domains.
Performance & Service Level Agreements (SLA)
We commit to a high-performance architecture for managed deployments. Our target first response for critical tickets is within 1 hour for Scout 360 AI and Scout Growth partners.
Billing & Cancellation
Monthly retainers are billed on a 30-day recurring basis. Retainers can be scaled, paused, or cancelled with a 15-day written notice prior to the upcoming billing cycle.
Agreement to These Terms
By engaging Digitech Scouts for website development, SEO, paid advertising, social media or marketing automation, you agree to these Terms & Conditions. Where a signed proposal or agreement conflicts with this page, the signed document takes precedence.
- Apply to every service engagement and retainer
- A signed proposal overrides this page where they differ
- Using this website alone does not create a client engagement
Services Covered
These terms cover all services Digitech Scouts provides, including:
Website & WordPress Development
Custom websites, landing pages and WordPress builds, including design, development and launch.
Search Engine Optimisation
Technical SEO, local SEO, keyword research and on-page optimisation.
Paid Advertising (SEM)
Google Ads campaign setup, management and conversion tracking.
Social Media (SMM / SMO)
Social media marketing, profile optimisation and content support.
Analytics & Tracking
Google Analytics 4, Google Tag Manager, Search Console and conversion tracking.
Strategy & Automation
Digital marketing strategy, competitor analysis and AI-assisted marketing automation.
Proposals, Scope & Deliverables
Every engagement begins with a written proposal that defines the deliverables, timeline and fees. Work outside that scope is quoted separately before it begins.
Written Proposal First
Deliverables, milestones and fees are agreed in writing before work starts.
Change Requests
Requests outside the agreed scope are estimated and approved by you before we proceed.
Timelines Depend on Inputs
Delivery dates assume timely content, access and approvals from your side.
Client Responsibilities
Good outcomes depend on both sides. To deliver on schedule, we need you to:
Provide Accurate Information
Supply correct business details, brand assets and content, and confirm you have the rights to use them.
Grant Necessary Access
Provide access to hosting, domains, ad accounts and analytics as required for the agreed work.
Review & Approve Promptly
Respond to review requests so milestones are not held up.
Comply with Platform Policies
Ensure your products, offers and claims comply with the law and with Google and Meta advertising policies.
Intellectual Property & Code Ownership
Once all invoices for a project are settled in full, Digitech Scouts grants you full, unrestricted ownership of the custom source code, configurations, designs and visual assets created for your domains.
- Custom code, designs and assets built for you — on full settlement
- Your ad accounts, analytics properties and data always remain yours
- Third-party themes, plugins, fonts and stock assets stay under their own licences
Pre-Existing Tools
Our internal frameworks, templates and know-how remain ours; you receive a licence to use them as part of your deliverable.
Portfolio Use
We may show completed work in our portfolio unless you ask us not to in writing.
Payment, Billing & Taxes
Fees, payment milestones and currency are set out in your proposal. The following apply unless your proposal says otherwise:
Monthly Retainers
Retainers are billed on a 30-day recurring cycle.
Project Fees
One-off projects are billed against the milestones agreed in the proposal.
Ad Spend Is Separate
Advertising budgets are paid directly to the ad platform and are not part of our management fee.
Applicable Taxes
Fees are subject to applicable Indian taxes as stated on each invoice.
Pausing, Scaling & Cancellation
Monthly retainers can be scaled, paused or cancelled with 15 days' written notice before the next billing cycle.
Work Completed
Work delivered up to the cancellation date is payable.
Handover
On cancellation we hand over the assets and access you are entitled to under Section 05.
Access Removal
We remove our access to your accounts once the handover is complete.
Results & Third-Party Platforms
Search rankings, ad performance and social reach depend on factors outside any agency's control, including platform algorithms, competition and market conditions. We commit to ethical, best-practice work and transparent reporting — we do not guarantee specific rankings, traffic or revenue.
Platform Changes
Google, Meta and other platforms change their policies and algorithms without notice; we adapt, but cannot control them.
Account Decisions
Platform decisions such as ad disapprovals or account suspensions are made by the platform, not by us.
Confidentiality
We treat your business information, credentials and data as confidential. We do not disclose them to third parties except where needed to deliver the agreed service, or where required by law. Personal data is handled as described in our Privacy Policy.
Limitation of Liability
To the extent permitted by law, Digitech Scouts' total liability for any claim arising from an engagement is limited to the fees you paid for the specific service giving rise to the claim. We are not liable for indirect or consequential losses, or for losses caused by third-party platforms, hosting providers or events outside our reasonable control.
Governing Law & Changes
These terms are governed by the laws of India. We may update this page from time to time; the version and date at the top show when it last changed. Changes do not alter the terms of an engagement already signed.
Contact Us About These Terms
Questions about these terms or an engagement? Contact us at info@digitechscouts.com or +91 90907 24725.
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